Shipping policy
Shipping Policy
At Nerdsnook, we know waiting for new tech feels longer than a phone stuck at 1% battery. That’s why we work hard to get your order packed, shipped, and delivered as quickly as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
- Domestic Shipping: 5–10 business days
- International Shipping: 7–21 business days
Please note that shipping delays can occasionally occur due to customs, carrier issues, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may also offer free shipping promotions from time to time — because everyone loves free stuff.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email so you can follow your package’s journey like it’s a tiny tech-powered adventure.
Incorrect Addresses
Please double-check your shipping details before placing your order. Nerdsnook is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us and we’ll do our best to help track it down with the shipping carrier.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue quickly.
Contact Us
Questions about shipping? Reach out to our support team anytime and we’ll be happy to help.